CIBC’s Corporate Responsibility Report and Public Accountability Statement provides an overview of CIBC’s economic, environmental, social and governance commitments to our communities where we do business.

Our reporting is guided by the Global Reporting Initiative (GRI) G3 Guidelines. Our GRI index provides a summary of indicators that can be found throughout this report. It complements our operational and financial information made available in CIBC’s Annual Report and Management Proxy Circular. Additional information about CIBC and our business is also available at www.cibc.com.

Scope, previous reports and reporting period
In this document, we are reporting on our fiscal 2012 activities in Canada for the year ended October 31, 2012. We report annually on our corporate responsibility performance, and our previous Public Accountability Statement appeared in CIBC’s 2011 Corporate Responsibility Report and Public Accountability Statement.

All material restatements and significant changes from the previous report are described in the performance data footnotes.

Stakeholders
This report is produced for a wide range of stakeholders, including clients, employees, investors, suppliers, governments, regulators, non-governmental organizations and community partners. CIBC’s engagement with stakeholders is ongoing.

Currency and measurement
All currency amounts are in Canadian dollars unless otherwise stated. Measures are metric, unless otherwise stated.

Standards and assurance
This report has been prepared in accordance with the Global Reporting Initiative (GRI) G3 Guidelines including the GRI’s Financial Services Sector Supplement. CIBC’s Public Accountability Statement is included in this report and meets our obligations under Canada’s Bank Act. The report content was reviewed by internal subject matter experts, Legal, and Communications and Public Affairs with supporting documents provided to validate selected information, facts and figures.

Materiality
Material issues are those with the potential to have a significant economic, environmental, social or governance impact on our business success. They can also be issues that matter to our stakeholders and which could substantially influence their decisions and assessments of CIBC. This report includes both issues of materiality to CIBC and of relevancy to our stakeholders.

To contact CIBC:
CIBC Head Office
Commerce Court, Toronto, Ontario,
Canada M5L 1A2
Telephone: 416 980-2211
SWIFT code: CIBCCATT
Website: www.cibc.com

CIBC Telephone Banking
Toll-free across Canada: 1 800 465-2422

Investor Relations
Call: 416 304-8726
Fax: 416 980-5028
E-mail: investorrelations@cibc.com

Communications and Public Affairs
Call: 416 980-4523
Fax: 416 363-5347
E-mail: corpcommmailbox@cibc.com

Corporate Responsibility
E-mail: corporateresponsibility@cibc.com

Corporate Secretary
Call: 416 980-3096
Fax: 416 980-7012
E-mail: corporate.secretary@cibc.com

Client Care
Toll-free across Canada: 1 800 465-2255
Fax: 1 877 861-7801
E-mail: client.care@cibc.com

Office of the CIBC Ombudsman
Toll-free across Canada: 1 800 308-6859
Toronto: 416 861-3313
Fax: 1 800 308-6861
Toronto: 416 980-3754
E-mail: ombudsman@cibc.com