Tim Hortons and our Restaurant Owners have always had a deep and enduring commitment to the people and the communities we serve.

From the very beginning, that commitment has been expressed through a growing number of initiatives – big and small – in communities across North America and, increasingly, in other parts of the world.

Today, we remain as passionate as ever about working with the communities we serve, the people within those communities, and – through our environmental work – the planet itself.

It’s a passion that’s fuelled by a simple conviction: that we are not just a good corporate citizen, but an active participant and partner for positive change in the world. Because, behind everything we do, we recognize that we are all part of the same community.

Tim Hortons represents a team of people who strive to Make a True Difference for individuals, communities and the planet – every day.

• establish a leadership position in sustainability that reflects our commitment to doing the right thing.
• Understand stakeholder perspectives on any given issue, and consider these views in decision-making.
• Minimize the potentially negative imPacts of our operations.
• create positive change that benefits individuals, communities, the planet and our business.

• do things that make a true difference.
• acknowledge and respect the social, environmental and economic impact of our activities.
• honour, respect and support individuals and stakeholders.
• participate with, and build the success of, our communities.
• be honest and transparent in our communications.