Our Report covers our 2012 fiscal year, which is the period from January 2, 2012 to December 30, 2012 (unless otherwise noted). Reports from previous years are available here.

We followed the Global Reporting Initiative (GRI) G3.1 Sustainability Reporting Guidelines to determine our report boundaries. In 2012, our report boundary is defined as follows:

• Entities over which Tim Hortons Inc. has control: corporate operations (including manufacturing subsidiaries, distribution facilities and offices) and our Company-owned restaurants (both leased and owned buildings). We have reported on Performance Indicators (i.e., GRI Indicators) for these entities.


• Entities over which Tim Hortons Inc. has significant influence: owner-operated restaurants and the Tim Horton Children’s Foundation. We have disclosed our management approach, but not performance indicators (unless otherwise indicated), for these entities.

Joint ventures or any other entities are not included. For more details on our boundary, please see our Value Chain.

This Sustainability and Responsibility Report (Report) has been prepared in accordance with the GRI G3.1 Sustainability Reporting Guidelines. At this time, a relevant Sector Supplement has not been developed for our industry. To learn more about our GRI performance, please refer to our GRI Index.

Additionally, our Report centres on our three sustainability and responsibility focus areas: Individuals, Communities and the Planet. We have also included links to useful information and resources found at TimHortons.com. In developing our Report, we’ve covered topics and issues that we believe are important to our Company and to our stakeholders. For more details on how this Report was developed, please see the Sustainability and Responsibility Process section.

Tim Hortons management is responsible for the preparation and integrity of the information reported in our 2012 Sustainability and Responsibility Report. We believe this information fairly represents our sustainability and responsibility initiatives and performance results for 2012.

While select key performance indicators related to our Tim Hortons Coffee Partnership were independently assured in the current year, we have not undertaken comprehensive assurance for our 2012 Report.

Click here for a copy of the verification letter received from Control Union Certification with respect to select key performance indicators related to our Tim Hortons Coffee Partnership.


Our 2012 Sustainability and Responsibility Report is the main vehicle for reporting on our current sustainability performance. There are a number of formats with varying levels of detail:

• 2012 Sustainability and Responsibility Online Report


• 2012 Summary Report (PDF) (30 pages)


• 2012 Performance Report (PDF) (6 pages)

This Report also complements our Tim Hortons Inc. 2012 Annual Report on Form 10-K and 2012 Management Proxy Circular, which provide information on our financial performance and executive compensation and corporate governance, generally.

We welcome all feedback on our 2012 Report and our sustainability programs in general. To submit feedback, or to ask a question, please click here.