2012 Tim Hortons Sustainability & Responsibility Report

Overview

Individuals

Communities

The Planet

GRI Index

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Packaging

2012 Goals	Progress	2012 Performance	2013+ Goals
We will continue to work to understand the impacts of our current guest facing packaging by developing a standardized process for evaluating overall environmental impacts by the end of 2012.		Our team established a standardized process for evaluating the environmental impacts of our guest facing packaging.	We will implement our standardized process and tools to benchmark the environmental impacts of key packaging formats in order to allow for future goal setting in 2013.

Waste Diversion at Restaurants

2012 Goals	Progress	2012 Performance	2013+ Goals
Together with our Restaurant Owners, we are striving to build on our current level of success and develop a comprehensive waste diversion strategy for our restaurant system.		We continued to evaluate and review current waste management contracts with a number of our Restaurant Owners. In 2012, the number of restaurants committed to diversion programs increased:¹ Bottles, cans and cardboard recycling: 8% to 52% total Hot beverage cup and paper recycling: 7% to 26% total Organic waste diversion: 5% to 15% total	Together with our Restaurant Owners, we are striving to build on our current level of success and develop a comprehensive waste diversion strategy for our restaurant system.
By 2016, we hope to achieve wide-scale implementation of bottles, cans and cardboard recycling programs and increase the number of restaurants diverting paper packaging (including our hot beverage cups) and organic waste by 20%.			By 2016, we hope to achieve wide-scale implementation of bottles, cans and cardboard recycling programs and increase the number of restaurants diverting paper packaging (including our hot beverage cups) and organic waste by 20%.

Corporate Offices

2012 Goals	Progress	2012 Performance	2013+ Goals
We will continue to focus on reducing the environmental impacts of our corporate operations and work towards a 10% reduction in energy/water consumption and landfill waste at our corporate offices by the end of 2014.		In 2012, we established our baseline of waste data. Our corporate offices’ waste diversion rate was 55%. We achieved an 8.7% reduction in energy usage at corporate offices, and a 20.6% reduction in water usage.	We will continue to focus on reducing the environmental impacts of our corporate operations and work towards a 10% reduction in energy/water consumption by the end of 2014.

Manufacturing and Distribution Facilities

2012 Goals	Progress	2012 Performance	2013+ Goals
At our manufacturing and distribution facilities, we hope for a 10% increase in waste diversion by the end of 2014.		In 2012, we established our baseline of waste data. Our manufacturing and distribution waste diversion rate was 67%.	At our corporate operations, manufacturing and distribution facilities, we hope for a 10% increase in waste diversion by the end of 2014.

Green Building Design

2012 Goals	Progress	2012 Performance	2013+ Goals
We will continue to explore LEED^® applications for our restaurants and are aiming to register a minimum of 30 new restaurants for LEED Certification by the end of 2016. We will continue to test innovative energy and water reduction initiatives for our restaurants.		We achieved LEED Certification on our pilot restaurant in Hamilton, ON, and registered another four locations. We piloted initiatives such as solar tubes and electric vehicle charging stations.	We will continue to explore LEED applications for our restaurants and are aiming to register a minimum of 30 new restaurants for LEED Certification by the end of 2016. We will continue to test innovative energy and water reduction initiatives for our restaurants

Transportation Efficiency

2012 Goals	Progress	2012 Performance	2013+ Goals
We will continue to reduce the environmental impact of our distribution fleet by working towards a 15% increase in fuel efficiency by the end of 2014.		We have achieved a 9.25 overall improvement in distribution fleet fuel efficiency from 2008 to 2012¹.	We will continue to reduce the environmental impact of our distribution fleet by working towards a 15% increase in fuel efficiency by the end of 2014, and we will focus on more efficient routing and trailer cube utilization to improve our “average cases shipped per kilometer.”
We will continue to reduce the environmental impact of our distribution fleet by working towards a 10% increase in “average cases shipped per kilometer” by the end of 2014.		Unfortunately, we did not make progress toward improving our “average case shipped per kilometer” because we changed a number of our routes.

1

Compared to our baseline year of 2011.

2

This result excludes our truck refrigeration units at this time.